Create your first event

This guide will teach you how to get started by creating your first event on the platform.  

How to create an event

Setting up an event on the platform is a simple two-step process. To do so, see the following:

1. In the left-hand menu, under “Events” click “Create Event”:

2. In the first step, basic event information can be provided, such as:

• Event Name - This is the name that the event will appear under on the shop site
• Event description - This is a short description of the event displayed on the shop site. Information for the customer can be included here
• Default timezone - This allows you to select the timezone of the event if multiple timezones are enabled on your company account
  
  

3. Below this, event images can be added to customise your event. Three types of images can be added, all with slightly different functions - there are:

• Header image - This is the image that appears as a banner at the top of your event page
• Thumbnail image - This is the image that is displayed for your event when it's shown on a page or in search results on your shop site
• Sharing link: Meta title and meta description - The meta title/image/description dictates how your event will appear to others when linked externally through social media websites and Google

Note: When clicking add image, the pop-up will indicate the minimum and maximum resolution, file type and aspect ratio (where applicable) that is required:

4. Underneath this, there is an input for “Organiser Details”. This can be used by customers to get in touch if they have a question

5. Once all of this information has been inputted, click “Next”

6. In this next step, the venue is set. If no venue exists, a new one will need to be created. This is done by clicking “Add New Venue” and either using the Google Maps lookup to find it or by entering the address manually. If the venue required already exists, it can be selected from the drop-down menu:

7. After this, the event date and time can be inputted to round off the Location & Dates step of event creation. Once this is done, click “Save as Draft”

8. This will then create the event in a “Draft” format.

Whilst in a draft format, further changes can be made to the event to round off the event setup, such as adding sale items and customising the look of the event. 

It should also be noted that whilst in a draft format, the event is hidden until it is published and put on sale.  

Now you have created your first event, click here to learn how to create your first ticket.