Fee Groups

Modified on Tue, 14 May at 3:01 PM

Fee groups allow you combine multiple event & order level summary fees into a single fee to be displayed during checkout. 


Grouping fees allows you to charge fees to the customer without breaking down the exact composition of the fee group, which allows for better reporting and reconciliation post-event.


How to set up a fee group


In order to set up a fee group in the system, you must first have created one or more order fees under "Ecommerce > Fees". 


Once a series of fees have been created, please do the following to create a fee grouping.


1. Under "Ecommerce > Fees" click the "Fee Groups" tab at the top of the page


2. From here, click "Add new Fee Group" in the top right-hand corner of the page


3. After this, enter a name under "Fee group name" 


Note: this will appear in the shop to your customers


4. Below this, add the fees that should be a part of this group. Once added, click "Submit"




Once configured, fee groups will then be applied to all applicable orders (depending on each individual fees' settings that belong to the group).



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article