Introduction 

This guide is created to show you how to set up the suggested permissions for user roles. 

User roles included in this document are Access Control User (Access Control Pro App user), Top Up User (Cashless Pro App user), Shop User (Cashless Pro App user), Box Office User and Event Organizer.

Please note that the suggested permission set-up is for the user role to conduct basic activities, i.e, Top Up User can do top-up using the cashless pro app without being able to sell products or Shop User can sell products using the cashless pro app without being able to top up or cash out. 

Permissions for Access Control User (Scanning User)

Events

• Visibility: All Events

• Permission Level: View events

• Permission Level: Edit events

• View list of events

Customers 

• Visibility: All Customers

• Permission Level:  view customers

System

• Access control: scan zones

Zones

• Visibility: All zones

• Permission Level: View event zones

• Permission Level: Edit event zones

• View list of event zones

Permission for Top-Up User (Cashless)

Cashless shops

• Visibility: All cashless shops 

• View list of shops 

Cashless Transactions 

• Visibility: All cashless transactions 

• Manage wallet transactions 

System

• Mobile box office: view reports

• Mobile Cashless: Issue Top-up

• Mobile Cashless: Cash-out

• Mobile Cashless: Download wallet balance to NFC

Items

• Visibility: All items

• Manage items

• Create items

• View list of items

Customers

• Visibility: All customers

• View list of customer 

Permission for Shop User (Cashless)

Cashless Products 

• Visibility: Manage cashless product sale items

• Edit cashless product sale items

• Delete cashless product sale items

• Restore cashless product sale items

• Create cashless product sale items

Cashless Shops 

• Visibility: All cashless shops

• View shops

• Box office: sell items for shops

• Create shops

• View list of shops

Order Items 

• Visibility: All order items

• Manage order items

• View list of order items

Orders

• Visibility: All orders

• Manage orders

• View list of orders 

System

• Mobile Box Office: Sell Items

• Mobile box office: view reports

• Mobile Cashless: Issue Top-ups

• Mobile cashless: Cash-out

• Mobile Cashless: Download Wallet balance to NFC

Remember you´ll need to add the user to the Cashless Shop. To do this, after creating the user, you´ll have to follow these steps:

1. On the main menu, open the “Cashless” module, and click on “Shop”

2. Select the shop you want your user to access:

3. Scroll down to “Shop Users” and click on “Manage Users”:

4. Select the user you want to add to the shop and click “Submit”

Permissions for Box Office User

Box Office

• Permission Level: Select the payment method that will be used via Box Office, for example, Cash and Card Online

Events

• Visibility: All Events
• View Events
• Box Office: sell items for events
• Box Office: oversell events (optional)
• View list of events

Order Items

• Visibility: All Items
• Edit order items
• Restore order items
• View order items
• View list of order items

Orders

• Visibility: All orders
• Edit orders
• Restore orders
• View orders
• Refund orders
• Apply cancellation fees to orders
• View list of orders

System

• Mobile box office: sell items
• Mobile box office: apply discounts
• Mobile box office: give complementary (optional)
• Mobile box office: issue refund
• Mobile box office: view reports

Time slots

• Visibility: All time slots
• View event time slots

Event organiser (Basic)

Event blocks 

• Visibility: All event blocks
• Manage event blocks
• Edit event blocks
• Delete event blocks
• Restore event blocks
• View event blocks
• Create event blocks
• View list of event blocks

Event 

• Visibility: All events
• Manage events
• Edit events
• View events
• Box office: sell items for events
• Box office: oversell events
• Cancel events
• Publish events
• If can't publish, can only edit stock after publishing events
• Create events
• View list of events