Streamlined box office checkout
You know that frustrating moment—the box office line is growing, and you can feel the pressure mounting. Every delay means more frustrated customers and stressed staff. With this in mind, we've taken a hard look at the checkout process. Cutting away the unnecessary and leaving only what truly matters. We added named orders and improved the user experience, reducing checkout to just a few clicks. The result? A system that works with you, not against you. Your team moves faster, your customers leave happier. No more unnecessary pages or cluttered screens. Everything you need is right where it should be. Now, your team can handle the busiest times with ease, giving your customers a smooth, hassle-free experience.
Tailor made company plans
In the past, managing company plans often felt like fitting square pegs into round holes. Predefined fees forced you into rigid structures, leaving little room to accommodate the nuances of each unique business relationship. We could see it was frustrating trying to make these plans work when they didn’t quite align with your clients' needs. But now, you don’t have to compromise. Our latest update frees you from the constraints of predefined fees, letting you create company plans that are as unique as the businesses you serve. Even with default fees in place, you have the power to override them as necessary, ensuring the solution fits the situation. This new level of personalization allows you to craft agreements that genuinely reflect the individuality of each partnership. We’ve got more good stuff coming your way, like self-service registration and seamless invoicing, to make managing these plans even easier.
Serving customers without emails
In a world where digital access is often assumed, we must remember that not everyone operates the same way. It’s important that we design our platform to be inclusive, accommodating those who aren't tech-savvy. We’ve been running our sales processes with a strict email requirement, but that’s been an unnecessary barrier for some customers. Think about it—someone calls in last minute or just walks in and wants their tickets. There shouldn’t be a need to make them jump through hoops with an email requirement. That’s just bad for business. So, we fixed that. Now, you can process orders without ever needing an email. It’s smoother, faster, and way more customer-friendly. Plus, you can still allocate orders, search tickets, and use all the fancy transfer features you love. Our true product value lies in balancing global reach with local needs. By making our platform more inclusive, we align with the core principle that technology should serve everyone.
Pinpoint precision: what3words integration
Traditional addresses often fall short when precision is crucial. Think about finding entrances at large outdoor spaces or complex venues. That’s where what3words comes in. This genius system breaks the world down into 3-metre squares, each with its own unique 3-word address. Our latest integration lets you add a what3words address to your venues, providing customers with pinpoint-accurate arrival information. Whether it’s a hidden clearing in the words, or a specific gate, attendees can easily navigate the exact spot using the what3words mobile app or website. It’s like giving your customers a treasure map with an “X” that actually marks the spot. The what3words address is displayed in customer confirmation emails, event pages, event media, and venue information. Plus, you can add these codes straight from your venue page with just a few clicks.
Data capture questions now on event media
You gather crucial details from your attendees—things like vehicle registration numbers or dietary preferences. These details are essential, yet they often end up buried in databases or spreadsheets, disconnected from the moment when they’re actually needed. We’ve solved this by allowing data capture answers to be included directly onto your tickets. Each ticket becomes more than just an entry pass. When the big day arrives, your staff doesn’t have to hunt down info—it’s all right there on the ticket. Scan it, verify it, and keep things moving smoothly.
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